Jade Global's Blog

In the early 1990s, a senior executive with a large West Coast retail bank described her organization’s customer service as “the cream of the crap.” In her opinion, it really wasn’t very good, but it was better than their competitors. When the bank did customer surveys, a common gripe was its account opening process. It seemed customers were constantly having to redo paperwork (remember, this was the early ‘90s) because of mistakes by the bank. And this was commonplace across all financial institutions in the market. In response, the bank launched an internal campaign — DIRFT, “do it right the first time.” And it worked. At least well enough for the bank to become the “cream” and rise above its competition. But this was retail banking — B2C. Retail, regardless of industry, has always been more conscious of customer service and its importance to a long-term relationship than B2B firms. Now B2C companies that don’t create an engaging, near-frictionless customer journey at every t...

Non-compliance causes soaring secondary costs that include non-released stocks, product recalls, etc., problems with authorities suspended production and other risks. To resolve this, Life Sciences companies must speed up time-to-market, optimize costs, and enhance business models while remaining competitive, and complying with a stringent and mercurial regulatory environment. Jade Global's Managed Services  model uses innovative processes and tools to help Life Sciences companies achieve Continuous Compliance of their Enterprise Systems. Life Sciences companies operating in a GXP regulated environment must maintain ongoing compliance of their Enterprise systems supporting core business processes. Need for Continuous Compliance Management for Enterprise Systems: Enterprise Systems constantly go through changes triggered either via New Business requirements, periodic Software/Infrastructure updates that need to be governed via a robust change management proce...

Solving the frontend framework dilemma, 2021 Over the last decade, we saw drastic changes in how we go about building web interfaces. Along with HTML CSS, JavaScript has emerged as a language allowing us to create a lightweight, fast, and interactive web application. This has led developers and architects to shift more and more of their business logic to the frontend. The transformation was well guided by frontend libraries and frameworks that have evolved over the years. One of the earliest libraries was jQuery, which helped developers easily manipulate the DOM without worrying about browser compatibility. However, jQuery lacked the capability of handling data consistently over the different views. To tackle this, we saw several frontend libraries coming to the market around 2010-11—backbone JS, Knockout JS, and Ember JS, to name a few. However, the most popular of them all was launched by google as Angular JS. This MVC framework offered easier two-way data binding and in-...

What is Tableau CRM? Many enterprises have leveraged Salesforce out-of-the-box reports and dashboards to understand their data and performance for years. However, data size has been increasing rapidly daily; analyzing the data manually has become a bigger challenge; subsequently, analytics have become more critical than ever before. Learn more about Salesforce CRM implemetation   Tableau CRM (Formerly known as Einstein Analytics) was introduced to address this challenge. It's an AI (Artificial intelligence) powered advanced analytics solution which works with any data source. The AI-powered Einstein Discovery, Einstein Analytics apps analyze billions of data combinations and provide predictive insights and prescriptive recommendations to the users. Tableau CRM provides analytic experiences in sales, service, and marketing to quickly take business decisions and actions. This platform is also optimized for mobile use. Why Tableau CRM? The key differences between Tableau C...

Introduction: Oracle Revenue Management Cloud Service (ORMCS) is one of the fastest growing Cloud services offered by Oracle for ASC 606 implementation. ORMCS can be taken as a standalone service or a Bundle Service as it stays on the same fusion SaaS stack. The latest version 20D is now supporting direct data Integration from Fusion Order Orchestration, Fusion Account Receivables, Fusion Subscription Management & Fusion Contract. This blog is based on the options available to implement Variable Consideration in ORMCS. Let us first walk you through a few key concepts. What is Variable Consideration in ASC 606? Variable Consideration occurs when an organization originally estimates contract terms at the inception of the contract, and later the organization needs to adjust the initial estimate. In ORMCS, this concept is known as Estimate Correction. Estimate Correction can be Term adjustment, Sell Price Adjustment, Quantity adjustment, or Material impact. ...

Save A Lot, a retail giant in the United States and a Jade Global client is now witnessing an onset of modernization in a large part of its IT system. Jade Global has been a strategic partner of Save A Lot for quite some time. Recently, Jade Global successfully executed the 1st installment of the IT transition project to change existing banks to new banks for Save A Lot. There were major changes involved in Oracle Fusion and the Middleware - that consists mainly of Boomi and Azure as the technology stack. Integration between new Banks and Save A Lot Finance systems was implemented. Learn more Oracle fusion Procurement This blog focuses on designing one of the middleware components – Azure Service Bus, which was newly adopted for Save A Lot IT technical landscape. About Azure Service Bus: What is Azure Service Bus:  Microsoft Azure Service Bus is a fully managed enterprise integration message broker. The messaging service is hosted on the Cloud and is available as Azure Clou...

Introduction: Collections are one of the vital functions of each organization. Organizations with a modern and efficient collection process are more productive, disciplined in nature, and enjoy good relationships with customers. They are good at financial compliance and corporate reporting. They provide accurate and real-time information. Oracle Cloud Advanced Collection,  which is part of Oracle Cloud Financials offering, provides a complete and integrated solution to all collection needs of an organization like dashboards for monitoring collection activities, managing delinquencies, promises, bankruptcy, disputes, customer scoring, Collection metrics, strategies, and tasks. Key Features of Cloud Advanced Collection: Interactive dashboards for detail and real-time information:  The collection dashboard provides different infotiles with summarized information related to delinquency, promises, strategies, and activities, further drilled down to detailed information....