Return Material Authorization (RMA) Portal - To Billing And Shipment Of The Repaired Product
Solution Overview The RMA Portal is a self-service application that allows service organizations to provide Web-based support for customers and employees. RMA Portal is a customized solution built upon the Oracle iSupport, which is a key component of the Oracle E-Business Service Suite. Learn more about Oracle EBS Implementation Challenges and Solution RMA Portal is the right solution for you if you are facing challenges around RMA creation, processing, and tracking. Typical problems could be higher processing time, lack of transparency during processing, customer communication/ satisfaction issues. Solution RMA Portal is a self-service application that allows customers to create and manage their own RMA’s over the internet. This solution uses Oracle iSupport as a core module to capture RMA’s and offers customized UI to capture the information required for RMA creation. Solution Block Diagram Key Functionality and Features Online Registration Oracle offers a seeded user ...