[Blog] - Role of Salesforce Einstein Analytics in improving ROI for Pharma Industry
Salesforce is one of the most popular CRM Tools that is there in the market currently. As many as 150,000 customers all over the world leverage Salesforce to drive their Sales, Service and Marketing. It has been ranked #1 for CRM Applications based on IDC 2019 Revenue Market Share Worldwide. In 2018 Salesforce dominated the worldwide CRM market with a 19.5% market, over double its nearest rival, SAP, at 8.3% share.
However, this is not a blog, where I will be doling out benefits of Salesforce CRM. We will in fact scratch a little beneath the surface and take a more realistic approach at what is the ROI in Salesforce Investment.
To achieve a strong ROI with Salesforce in terms of profits, businesses must consider multiple factors. The first being that choosing the right CRM and implementing it correctly. This involves hiring an implementation partner who has the desired capability and experience to conduct a robust requirements process, develop a training plan, help wit...