Jade Global's Blog

Solution Overview The RMA Portal is a self-service application that allows service organizations to provide Web-based support for customers and employees. RMA Portal is a customized solution built upon the Oracle iSupport, which is a key component of the Oracle E-Business Service Suite. Learn more about Oracle EBS Implementation Challenges and Solution RMA Portal is the right solution for you if you are facing challenges around RMA creation, processing, and tracking. Typical problems could be higher processing time, lack of transparency during processing, customer communication/ satisfaction issues. Solution RMA Portal is a self-service application that allows customers to create and manage their own RMA’s over the internet. This solution uses Oracle iSupport as a core module to capture RMA’s and offers customized UI to capture the information required for RMA creation. Solution Block Diagram Key Functionality and Features Online Registration Oracle offers a seeded user ...

Here at Jade Global, we’ve created a culture of transparency that is critical to our mission of ensuring 100% customer satisfaction. We understand that customer time and attention are both scarce resources, so with each service that we provide, we ensure open communication, unparalleled work ethic, and keep all parties informed. The following success story outlines our customer’s journey from early information gathering, where we learn about their challenges and business requirements, followed by Jade’s solution design, delivery, implementation and beyond. This customer is a midsize innovative service provider in the petroleum industry. Jade ultimately migrated its reporting to Oracle PaaS utilizing an Oracle Business Intelligence Solution, Oracle Analytics Cloud (OAC). However, before we get to the solution, let’s begin with the background story. Learn more about  Oracle Cloud Solutions About the Customer This customer delivers real value in the Oil & Gas industry thr...

In the last blog, I reflected on how we promote and nurture an open innovation culture at Jade, including the organizational and business benefits that have resulted from this initiative. Now, I’d like to share with you one of the ideas that were born from open innovation. Let me give you some brief background first. It’s no news that digital transformation has taken center stage in enterprises these days. Nearly eight out of 10 companies in the US are in the process of doing so, but fail to scale and sustain their digital transformation initiatives. 1  While the early phases were filled with huge promises, one of the biggest challenges CIO’s face is the overreliance on legacy technologies or not having the right tools. Today, Chief Digital Officers and CIOs are coming to terms with the tremendous effort required to upgrade their IT infrastructure foundations and become digital-ready. Companies are already transitioning from “Big Bang Future” rhetoric and looking for early ...

Essbase, like Oracle, Apple, and Intel – is a strong and mature brand. Mature companies cannot survive without continued innovation, and this is exactly what Oracle has been doing with Essbase from the day of its inception. The Essbase product that Oracle has today still carries the same core values, although its technology is light years away from the one which was released 20 years back. When it first came to market, Essbase was the first multidimensional database to introduce capabilities like drill and pivot in Excel that we take for granted today. Over the years, product innovation continued by taking a departmental solution and transforming it into Enterprise-grade status with high-speed dynamic aggregation, clustering and disaster recovery. Essbase can be classified into four different types based on the time period it was released. Check benefits of  Oracle Cloud Implementation Services 4 Different Essbase Classifications Based on Release Date: Excel on Steroid: it ...

Managed services is a term that refers to the practice of outsourcing your company’s IT computer network support and management to improve business operations. Companies like Jade Global would take the place of a full-time IT professional that you would normally have on staff. Companies that provide these managed services are called Managed Services Providers (MSP). At Jade Global, we are a talented group of specialists that lightens the technological load for several clients, providing managed services and solutions to help them get on with the business of doing business. Here are the main 11 advantages of managed services when you begin to re-appropriate your IT needs: 1. DIMINISH RISK Each speculation your business makes conveys a specific hazard. Government guidelines, advancements, markets, monetary conditions, and markets all change at a quick pace. When you use a re-appropriating supplier, we deal with a great deal of this hazard for you due to our ind...

At the 2009 Technology conference in Lake Tahoe, CA, former Google CEO Eric Schmidt famously said that every two days the world creates as much information as we did from the dawn of civilization up until 2003! During his speech at the Google Cloud Next 2017 conference, Schmidt emphasized that data is a precious resource. Using the computing power available today combined with the ability to collect data that had previously been unobtainable has made data more important than almost any other commodity on Earth. Schmidt explained, "He who has the data can do the analytics and the algorithms ... the scale that we talked about will provide huge nation-state benefits, in terms of global companies and benefits for their citizens.” Learn more about Oracle Cloud Services . The ability to collect, analyze and use data is rapidly becoming a differentiator in the marketplace. Tech giants like Yahoo, Google, Facebook and many others derive their value by using data to attract audien...

According to the International Data Corporation (IDC), the purpose of data integration is to ensure the consistency of information where there is a logical overlap of information contents of two or more discrete systems. "To achieve a total solution within modern IT environments that are inclusive of relational, non-relational, and semi-structured data repositories — on-premises and in the cloud — data integration software employs a wide range of technologies. These include, but are not limited to, data connectivity extract, transform, and load (also known as ELT), change data capture (CDC), format and semantic mediation data federation and virtualization, data quality and profiling, master data management, metadata management and self-service data preparation and integration technologies.” -  IDC The best way to choose a viable data integrator tool for your organization is not by looking at its features but by evaluating how it suits your business needs. Some of the key things...

Think for a minute about the incredible transformation Cloud is bringing to your business. Everything is changing. Cloud-enabled applications and processes are directly affecting the ways we do business and communicate. In fact, it’s fair to say that the cloud has an impact on almost every aspect of your company. Most disruptive technologies take one of two forms. They either offer a new approach to performing a task or they are trendy. Cloud-based applications are beyond trendy and certainly are offering a new approach. The advantage of new, streamlined, transparent and controlled processes is often overlooked in making the decision to move to the cloud. Learn more about Cloud 360 Assessment . The proliferation of the cloud continues to change the way we do business and the ways we interact and communicate. Let’s look at some process-related advantages of upgrading to the cloud. What are the key decision points for making a move to the cloud? The move to cloud comput...

Making the right decision when you have multiple options can be problematic. With the evolution of cloud Saas (Software as Service) offerings in the ERP space, decision-makers in IT departments must choose between on-premise and cloud applications. They have to decide whether to upgrade to the latest on-premise EBS-12 or move to Fusion Cloud apps. But which is the best decision? While many decision-makers are still scratching their heads, there are 3000+ businesses that have decided and implemented Oracle Cloud Fusion. Learn more: Oracle Cloud Services . Up until the last few years, this was not an issue. CIOs, VPs, IT Directors and senior managers were accustomed to using the tried and trusted on-premise Oracle R12, and happy to do so. Oracle on-premise R12 is established and popular across many industries and different user groups (Finance, Supply Chain, Manufacturing, Planning etc.). Periodic upgrades (R12.0 to latest R12.2.8) make it more current and relevant to ...